Tag: customers

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‘My customers like zero waste’: the blacksmith recycling canisters into cult kitchen knives

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The little steel bulbs that litter parks, roadsides and city centres – the discarded canisters from Britain’s second favourite drug, laughing gas – cause misery to many communities. But now one blacksmith has found an...

7-Eleven took photos of some Australian customers’ faces without consent, privacy commissioner rules

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Convenience store giant 7-Eleven has disabled facial recognition technology used in 700 of its Australian stores as customers filled out feedback surveys after the privacy commissioner found it interfered with their p...

Adding fuel to the fire: customers at the forecourt react to Sunak’s statement

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The dust had settled a day after Rishi Sunak swept through a Sainsbury’s petrol forecourt in south east London as part of a publicity event for his spring statement. While the chancellor of the exchequer was mocked on...

Australian corporations’ treatment of Indigenous customers to be investigated by inquiry

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After a series of high-profile cases of corporate failures, the way big businesses in Australia treat Indigenous customers will be examined by a parliamentary inquiry. The destruction of Juukan Gorge by Rio Tinto was ...

Bradford GP behind Covid test firms with hundreds of unhappy customers

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A leading Bradford GP is behind two private Covid test companies on the official government list that are racking up large numbers of complaints, the Guardian can reveal. Expert Doctors and Covid Travel Clinics appear...

British Gas to protect almost £300m in customers’ cash in event of market shocks

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British Gas has set up a scheme to protect the hundreds of millions of pounds it receives in advance payments from customers towards their future energy bills, after the “national scandal” that left households on the ...

Buy now, pay later customers unaware of debt risks, warns Which?

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Stronger safeguards are needed to protect the millions of UK shoppers who use “buy now, pay later” deals because many people do not realise they are taking on debt, a consumer body has warned. Buy now, pay later (BNPL...

Customers flock to UK pubs and restaurants as indoor dining resumes

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A rush to drink and eat out at British pubs and restaurants has led to a surge in spending since coronavirus rules were relaxed further on Monday, allowing indoor dining for the first time in months. According to data...

Energy supplier websites crash as UK customers rush to send in meter readings

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The websites of several energy suppliers have crashed, as customers rushed to send in meter readings before prices rise by more than 50% at midnight. British Gas, EDF, E.ON, SSE and Scottish Power all appeared to be s...

Football Index customers furious as terms alterations spark market crash

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Thousands of customers with money trapped in Football Index, the self-styled “stock market of football”, have reacted with fury to significant changes to the site’s terms and conditions, which prompted the latest in a...

Football Index: customers’ money trapped after platform is suspended

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Football Index, the self-styled “football stock market”, appeared to be heading into administration on Thursday evening, five days after a massive crash on its market that left its customers with tens of millions of p...

Football Index: how ‘stock market’ ended up costing customers millions

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“I know of people who have had to tell their partner they don’t have the deposit for their house move,” says David, who is helping to coordinate a support group for customers with money trapped in the failed betting p...

Groupon customers could be due cash refunds after UK watchdog warning

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Customers of the deals website Groupon who were told by the firm they had to accept a credit note could be due cash refunds after the UK’s competition watchdog ordered the company to improve the way it treats users or...

Law firm for debt company pursues customers for E.ON bills on homes they weren’t living in

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A Leeds-based firm of solicitors that has been acting on behalf of a debt company has caused an outcry after sending out letters claiming that the recipients had outstanding debts to the energy supplier E.ON. Numerous...

Meatless Farm gives customers chance to put money where their mouth is

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Plant-based burger and sausage maker Meatless Farm is giving its customers the chance to put their money where their mouth is and invest in the fast-growing company, which hopes to follow in the footsteps of runaway “...

Nationwide customers given chance to win up to £100,000 in monthly draw

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Nationwide building society is giving its members a one in 1,750 chance of winning a cash prize of up to £100,000 each month in a draw which it said demonstrated “the benefits of mutuality”. The UK’s largest building ...

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