Harrods는 전염병 폐쇄로 수익이 절반으로 감소한 후 작년에 6800만 파운드를 적자로 급락했습니다., 최근 공개된 계정에 따르면, and the luxury department store is now facing a strike by dozens of restaurant workers.
During a year in which visitor numbers to London plummeted and stores had to close for weeks at a time, the Knightsbridge institution, which first opened its doors in 1849, has reduced staff numbers and ditched a dividend to its Qatari owners.
그 회사, whose owners collected £125m in the year to January 2020, said it was unlikely to pay another dividend for two more years. Harrods was bought by Qatar Holding, the investment arm of Qatar’s sovereign wealth fund, 에 2010 for an estimated £1.5bn.
The company blamed government-imposed high street lockdowns for its difficulties and said it had more than halved spending to just under £45m while it reduced the number of staff by 145 to just under 4,000.
United Voices of the World, which represents waiters and chefs at Harrods, said it was balloting members about a strike in Christmas week after demanding pay be raised to a minimum of £12 an hour, from just over £9 an hour at present. It said unrest was partly prompted by a heavy workload for staff after job cuts.
Petros Elia, the general secretary of UVW, 말했다: “Our members work in the most famous luxury department store in the world, and yet they are paid poverty wages whilst generating millions of pounds in profit for their bosses . Our members are not willing to tolerate this any longer.”
Harrods cut jobs last summer after the chief executive, Michael Ward, said a slump in tourist numbers and the need for social distancing was having “a huge impact on our ability to trade”.
A note in the company’s accounts published this week said the Covid pandemic had been a “significant challenge” for the business, which had put the majority of staff on furlough during the enforced store closures. 하나, there was a rise in online sales over the period.
Harrods said its import costs had increased by £500m as a result of extra administration and taxes, while the removal of duty-free shopping for travellers in January this year was likely to hit trade from tourists.
The company said it had extended the terms of a £620m loan and a £200m credit facility repayable in April next year by 18 개월.
In a statement issued after the accounts were published, Harrods said they reflected the “devastating” impact of the pandemic on business, but healthy cash reserves and strong growth before the pandemic had helped the retailer “weather the storm that was to come”.
“We have a robust programme that will return the business to strength, and whilst we know recovery will take time, the early signs are very positive. We have seen a huge return to demand for luxury and expect strong sales figures as we head into the peak Christmas trading season.”
The company said it was planning more outlets for its H beauty store across the UK and a continued investment and presence in China.